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The line between phones and computers has been blurred. More and more, our phones have become our source of information. Organizations interact with managers, employees, and customers daily. Websites and IVR systems allow staff and customers to request forms, get account information, as well as many other services.
Now their is an alternative method to communicate information to your staff and customers simply by having them send a SMS requesting information such as forms, schedules, policies and procedures be sent to them via email, fax, or phone.
Your organization can also send information through individual or bulk Short messages, informing staff of changes to policies, meeting reminders, or to notify customers if an application has been processed or is incomplete.
Providing e-Messaging services can save your organization money by eliminating unnecessary, lengthy phone calls and replacing them with short messages.
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